1. Introduction

This Privacy Policy explains what data GreenNumber collects, why it is collected, how it is used, and the choices available to you.

By using GreenNumber, you acknowledge this policy.

• Manual Search works without Contact Permission.
• GreenNumber does not sell users' personal information.

2. Definitions

GreenNumber

The GreenNumber service that helps you look up phone numbers and identify incoming callers using community-reported information.

User

Any person who creates an account or uses GreenNumber on their device.

Contacts

Names and phone numbers stored on your device. GreenNumber reads contacts only after you explicitly agree and grant Contact Permission.

Automatic Caller ID

A GreenNumber feature that identifies incoming calls automatically and shows community information during a call. It requires Phone Permission, Display Over Other Apps Permission, Notification Permission, and Contact Permission only after your explicit consent.

GreenNumber Database

The combined directory of phone number information built from searches, community reports, and voluntary contact contributions.

3. Data Collection

GreenNumber may collect:

• Numbers you search using Manual Search.
• Reports you submit about phone numbers.
• Device information required for app functionality (such as identifiers needed to provide the service and prevent abuse).
• Contacts only after you explicitly agree on the contacts consent screen and grant Contact Permission.

Manual Search never requires Contact Permission. Contacts are never accessed before your consent.

4. Data Usage

Collected data is used only for:

• Number search.
• Caller identification (Automatic Caller ID).
• Improving the GreenNumber Database.
• Improving app quality.
• Preventing abuse.

GreenNumber does not sell users' personal information.

5. Permissions

GreenNumber may request the following permissions:

• Phone Permission — to detect incoming calls for Automatic Caller ID.
• Contact Permission — only after you explicitly agree; required to enable Automatic Caller ID.
• Notification Permission — to keep the caller identification service running reliably.
• Display Over Other Apps Permission — to show caller information above the call screen.

Manual Search always works without Contact Permission.

6. Contact Permission Consent

• Automatic Caller ID requires your explicit consent before GreenNumber requests Contact Permission.
• Manual Search always works without Contact Permission.
• Granting Contact Permission is completely optional.
• Contact information you choose to contribute helps improve caller identification for the community.
• Only the minimum information required for caller identification is processed.
• Photos, notes, and unrelated contact fields are never collected.

7. Contact Contribution

You may choose to upload contacts voluntarily to improve the GreenNumber Database.

• Contact upload is completely optional and requires your explicit approval.
• Only contact names and phone numbers may be used to improve caller identification for the community.
• Only the minimum contact information required for caller identification is processed.
• Photos, notes, and unrelated contact fields are never collected.

8. Reporting Phone Numbers

Users may report unwanted, spam, or suspicious phone numbers.

Reports from users do not classify a phone number based on a single report.

A phone number is classified only after receiving reports from multiple users according to GreenNumber's internal review rules.

False or abusive reports may be ignored.

9. User Rights

You can:

• Search without granting Contact Permission.
• Enable or disable Automatic Caller ID at any time.
• Delete your account at any time.

When you delete your account, GreenNumber permanently removes your profile, preferences, search history, contact contributions linked to your account, and authentication credentials. Community reports and correction requests you previously submitted are kept for service integrity but are anonymized so they are no longer linked to your user identity.

10. Data Security

GreenNumber uses reasonable technical and administrative measures to protect stored information against unauthorized access, misuse, or disclosure.

Although we work to secure the service, no online service can guarantee absolute security.

11. Policy Updates

This Privacy Policy may be updated from time to time.

• When significant changes are made, GreenNumber will display the updated version in GreenNumber.
• Continued use of GreenNumber after updates means acceptance of the revised Privacy Policy.

12. Contact Us

You may contact the GreenNumber support team regarding:

• Questions about this Privacy Policy.
• Questions about your personal data.
• Reporting privacy concerns.
• General support requests.

13. Geographic Availability

GreenNumber currently supports phone numbers from the following countries only (the supported-country list):

• SA Saudi Arabia +966
• AE United Arab Emirates +971
• BH Bahrain +973
• EG Egypt +20
• JO Jordan +962
• KW Kuwait +965
• LB Lebanon +961
• OM Oman +968
• QA Qatar +974
• GB United Kingdom +44
• US United States +1

Manual search, caller identification lookups, contact contributions, and community reports accept and process numbers from those supported countries only. GreenNumber does not provide worldwide phone-number coverage. Support for additional countries may be added in future releases.

14. Languages

This Privacy Policy is available in multiple languages.

Arabic is the primary language.

English is available as a secondary language.

If a translation difference exists, the English version shall be considered the reference until translations are updated.

15. Changes to this Policy

We may revise this Privacy Policy when our practices, features, or legal requirements change.

• Whenever important changes are made, GreenNumber will update the policy text and the date shown below.
• Continued use of GreenNumber after the updated date means you accept the revised Privacy Policy.

Last Updated: 2026-08-14